In NAYIBI MEXICO we are ready to make your dreams come true, we know that when looking online for your wedding dress, many doubts arise, we are ready to support you on this path and that you have the best dress that important day.
That’s why we created this guide to answer your questions and make you feel secure when ordering on our website.
If you are about to place your order on our website www.nayibi.mx, please note the following information.
DRESSES BY SIZE: when you select your dress by size on the website, you will be selecting one of our standard sizes, ranging from size XS to 4XL, these models have less shipping time than custom made models, the delivery time varies from 12 to 30 working days, these orders can be made without the need to be made to your size.
CUSTOM MADE DRESSES: If you purchase your custom made dress on our website www.nayibi.mxrecibirása confirmation email and within 3 working days our team will contact you via email, and we will provide you with a detailed guide with a form so you can take your measurements. This form was designed to ensure that your measurements are taken correctly, and will be the basis for helping our team design your order.
Your custom-made order has no additional cost, but dresses with special measurements take from 2 to 6 months, so we ask you to take into account these additional times.
When our team receives your measurement form we will start the production of your garment, after receiving these measurements, we will not be able to modify any of them, please note that this is a custom made dress and it is considered final sale, we will be at your disposal if you have any questions or doubts because we will not be able to make any adjustments once your final measurements are sent to produce your dress. During the process you will be informed when your garment is ready and it will be sent via parcel, we will send you your tracking number so you can follow and track your package, please note that parcels may take more days than mentioned for delivery.
Upon receipt of your order, you will have 24 hours to thoroughly inspect your garment: zippers, trimmings and other details, as well as try on the dress. In the unlikely event that a defect is discovered during this period, rest assured that it will be repaired immediately at no additional cost. At Nayibi Mexico, each dress undergoes a thorough inspection prior to shipment to mitigate such incidents.
To comply with our policy, any defects must be reported within 24 hours of delivery.
PRODUCTION AND DELIVERY
All our dresses and suits involve artisanal processes such as hand embroidery, hand painting, and manual techniques, you must take into account that due to the artisanal processes the production and delivery of this product can take from 2 to 6 months.However, we understand that sometimes we require our dress before time, do not hesitate to contact us to know if it is possible to expedite the production of the model you would like to purchase.We will be happy to answer all your questions and support you in the process, to give you the dress of your dreams please contact us from your WhatsApp to the number 4434377895 or our mail nayibimx@gmail.com



















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